On average, it takes about 30 minutes for most of our customers to complete the on-line application. This is the quickest way to apply. Once you finish filling out the application, you may submit it to DCF automatically by using our e-signature option.
It may take up to 30 days to process your application (longer if you need a disability determination). If you sign up for email notification in your MyACCESS Account you will receive an email alert when we update your application status. If you are not able to go online, we will send your notices by mail.
Please allow 5 days before you contact us with questions.
STEP 1: Your application is reviewed to see if you need an interview.
You are not allowed to change your MyACCESS Account user name once you have created it.
Yes. You can reset your own password and recover your user ID by clicking on “Forgot User Name?” or “Forgot Password?” at the MyACCESS Account log in screen. You will need to know your ACCESS number or case number and your security questions.
No. You will need to contact the state where you are receiving benefits.
No. benefits cannot be transferred from state to state. You need to apply in the state where you are living.